Terms of Service

Last updated: May 29, 2026

These Terms of Service ("Terms") govern your use of Altessa, available at altessa.studio (the "Service"), operated by Altessa LLC ("we", "our", "us"), operating as Altessa. By creating an account or using the Service you agree to these Terms.

Eligibility

You must be at least 18 years old to use the Service. By using Altessa you represent that you meet this requirement.

Your account

You are responsible for keeping your account credentials secure. You agree to provide accurate information and to notify us promptly of any unauthorized access. We may suspend or terminate accounts that violate these Terms.

Acceptable use

You agree not to misuse the Service, including by attempting to disrupt operations, bypass security, scrape or harvest data, or upload unlawful, infringing, or harmful content. You agree not to use the Service to harass any person.

Your content

You retain ownership of the information and files you submit to the Service. You grant us a limited license to store, process, and display your content solely to provide the Service to you. We do not claim ownership of your wedding planning data.

You are responsible for maintaining your own copies and exports of important content. Deletion of your account or content is permanent and irreversible, and we are not liable for content lost through your own deletion or as otherwise described in these Terms.

Evolving features

The Service is actively maintained and improved. Features may be changed, added, or removed over time. Features described or planned are not guaranteed, and your purchase is for access to the Service as it exists at the time of use, not for any specific future feature.

Payments and refunds

Altessa is sold as a one-time purchase at the pricing displayed at checkout. Payments are processed by Stripe. Purchases are non-refundable except where required by law or at our discretion. Pricing may change for new purchases; existing purchases are not affected.

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a purchase of digital content within 14 days. By purchasing and accessing the Service immediately, you expressly request that we begin providing the digital content before the end of that withdrawal period and acknowledge that you thereby lose your right of withdrawal once access has begun.

Cancellation and account deletion

You may request deletion of your account at any time by contacting us at the email address below. Deletion is permanent and removes your wedding planning data, files, and account record. We do not offer subscription cancellations because Altessa is a one-time purchase.

Service availability

We aim to keep the Service available continuously but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features at any time. We will provide reasonable notice of material changes that affect paying users.

Intellectual property and DMCA

Altessa, including its branding, software, and design, is owned by Altessa LLC and protected by intellectual property laws. If you believe content on the Service infringes your copyright, send a notice to dmca@altessa.studio including a description of the work, the location of the allegedly infringing content, your contact information, and a statement of good-faith belief that the use is not authorized. We will respond in accordance with the Digital Millennium Copyright Act.

Indemnification

You agree to indemnify and hold harmless Altessa LLC and its operators from any claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising out of or related to your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted, or that any particular feature will be available or function as expected.

Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, or data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 12 months preceding the claim. If any limitation in this section is held unenforceable in a given jurisdiction, our liability is limited to the maximum extent permitted in that jurisdiction. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Force majeure

We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including outages or failures of third-party providers such as our hosting, database, or payment processors, natural disasters, or network failures.

Governing law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Disputes will be resolved in the state or federal courts located in Cook County, Illinois. If you are a consumer in the European Economic Area or the United Kingdom, nothing in this section deprives you of the mandatory consumer protections or the right to bring proceedings in the courts of your country of residence under your local law.

Changes to these Terms

We may update these Terms from time to time. If we make material changes we will notify you by email or by a notice in the Service before the change takes effect. Continued use of the Service after changes means you accept the updated Terms.

General

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions can be sent to hello@altessa.studio.

See also our Privacy Policy.