Last updated: June 12, 2026
Altessa LLC ("we", "our", "us"), operating as Altessa, provides wedding planning software to couples preparing for their wedding day. This Privacy Policy describes how we collect, use, and share information when you use Altessa at altessa.studio (the "Service").
When you create an account, we collect your email address and any name you provide. When you use the Service, we store the wedding planning information you enter, including dates, venues, vendor details, guest lists, budgets, layouts, and any files you upload such as vendor contracts.
If you purchase Altessa, our payment processor Stripe collects your billing information. We never see or store your full card number.
We automatically receive limited technical information when you visit the Service, including IP address, browser type, device information, and pages visited, for security purposes. If you consent to analytics cookies (see Cookies and Analytics below), we also collect product-usage information such as the pages and features you interact with and anonymized session recordings, to understand how Altessa is used and improve it.
We use the information to operate the Service, authenticate your account, process payments, communicate with you about your account and product updates, prevent abuse, and improve Altessa.
We share information with the following third parties strictly to operate the Service:
These providers process information on our behalf as service providers or processors under contract, and are not permitted to use it for their own purposes. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not share your wedding planning data with advertisers or vendors.
With your consent, we use PostHog and Microsoft Clarity to understand how people use Altessa so we can improve it. These tools collect product-usage events (such as which pages and features you visit), approximate location derived from your IP address, device and browser information, and session recordings and heatmaps that replay how a page was used.
To protect your wedding planning information, the recordings we capture in PostHog are configured to mask all text and all form inputs, so the content you type is not captured. Microsoft Clarity similarly records interactions to produce heatmaps and replays. These analytics tools load only after you select "Accept" in our cookie banner, and never load if you decline or have not yet answered.
We use Sentry to receive automatic reports when the Service encounters an error, so we can diagnose and fix problems. Sentry runs for error monitoring only — it does not record your session, replay your activity, or track your behavior across the Service. Because it is limited to keeping the Service working correctly, we run it on the basis of our legitimate interest in the Service's reliability and security, independent of the analytics consent described above.
We use a strictly necessary authentication cookie set by Supabase to keep you signed in. The Service cannot function without it, so it is always present. We do not use advertising cookies, and we do not track you across other websites.
With your consent, our analytics tools (PostHog and Microsoft Clarity) set additional cookies and use related browser storage to measure product usage and record sessions as described above. When you first visit Altessa, a banner lets you Accept or Decline analytics cookies. We remember your choice in your browser's local storage under the key altessa_cookie_consent, and we do not load PostHog or Clarity unless you have accepted. Sentry, used only for error monitoring, does not set analytics or advertising cookies.
To withdraw consent after accepting, clear the cookies and local storage for altessa.studio in your browser (for example by clearing site data, which removes the altessa_cookie_consent key). The consent banner will appear again on your next visit, and you can choose Decline. Once declined, the analytics tools will not load.
Where the GDPR or UK GDPR applies, we process your information on the following legal bases: to perform our contract with you (operating the Service, processing payments, authentication); to comply with legal obligations; based on your consent for analytics cookies and session recordings, which you may withdraw at any time as described under Cookies and consent; and based on our legitimate interests in securing and maintaining the Service, including error monitoring, where those interests are not overridden by your rights.
We retain your information for as long as your account is active. When you delete your account, we delete your data within 30 days from our production database. Backup snapshots may persist for up to 90 additional days before being purged.
To request access to, correction of, export of, or deletion of your data, contact us at the email address below. Account deletion is permanent and removes your wedding planning data, files, and account record.
If you are a resident of California, the EEA, or the United Kingdom, you may have additional rights under applicable law, including the right to access, the right to deletion, the right to object to or restrict processing, the right to data portability, and the right to lodge a complaint with a supervisory authority. California residents have the right to know what personal information we collect and to opt out of any sale or sharing of personal information; as stated above, we do not sell or share personal information for cross-context behavioral advertising.
We use industry-standard security practices including encrypted connections (HTTPS), encrypted data at rest via Supabase, and Row-Level Security policies that restrict each user's access to their own data. No system is perfectly secure; if we become aware of a breach affecting your information we will notify you as required by law.
Altessa is not intended for use by anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us and we will delete it.
Altessa is operated from the United States. By using the Service you consent to your information being transferred to and processed in the United States.
We may update this Privacy Policy from time to time. If we make material changes we will notify you by email or by a notice in the Service before the change takes effect.
Questions about this policy can be sent to hello@altessa.studio.
See also our Terms of Service.